AI-Powered Remittance Software
One System for Admin, Agents & Customers
A white-label remittance platform with AI-assisted compliance — pricing, banking, payouts, reporting, and explainable intelligence across console, branch, mobile, and API.
Three Surfaces, One Governed Backend
Built for how remittance businesses actually operate
Admin
Admin Console
Headquarters control for pricing, compliance, agencies, providers, banking, reporting, and user access — with role-based permissions and full audit visibility.
- Business intelligence dashboards across operations, finance, compliance, and customers
- Slab categories, agent overrides, promotions, and multi-level pricing approvals
- Agency and provider banking: ledgers, funding, overdraft, and settlement views
- Compliance alerts, case management, OFAC screening, SAR/CTR workflows, and risk matrices
- System setup for countries, corridors, currencies, networks, documents, and providers
- Batch sending, review boards, training, and support ticketing
Agent
Agent Platform
Branch and teller workflows built for speed at the counter — with compliance guardrails enforced before money moves.
- Send money with live pricing, pre-disclosure, KYC checks, and payment capture
- Receive and payout operations with status control across the transaction lifecycle
- Inquiry, refund, cancel, suspend, and receiver-change flows
- Cash, check, debit, wire, ACH, and other collection methods
- Optional currency exchange: buy/sell, inventory, and daily totals
- Agent-facing transaction, payout, and performance reports
Mobile
Customer Mobile App
A white-label self-serve channel on the same governed backend — so customers send under your brand while you keep control.
- Account signup, OTP, biometrics, and push notifications
- In-app KYC and ID verification with corridor-ready sender profiles
- Live rate comparison across cash pickup, bank deposit, and mobile wallet
- Beneficiary management with country-specific destination fields
- Card payments, saved cards, and transaction tracking end to end
- Multilingual experience with cancel, documents, and shareable receipts
Remittance Operations
Send, receive, and settle with operational control
SoftRemit covers the full money-transfer lifecycle — not just an API call — so operations, compliance, and finance stay aligned on the same transaction record.
Full transaction lifecycle
From quote and disclosure through payout, refund, or cancel — with statuses your ops and compliance teams can act on.
Multiple payout rails
Cash pickup, bank account, and mobile wallet — configured per corridor and provider.
Multi-channel origination
Agent counter, customer mobile, partner API, web, and batch file channels on one ledger of record.
Provider network ready
Pluggable payout integrations so you can expand corridors without rebuilding your core platform.
Commercial Control
Slab-based pricing, commissions & FX
Define how money is priced and distributed across agents, corridors, and transfer types — then enforce it consistently.
- Slab-based fees and rates by amount band, corridor, and transfer type
- Agent commission slabs, promotions, and override controls
- Country tax slabs and provider fee / rebate structures
- FX rate and margin management with exchange as a first-class module
- Approval workflows and version history for commercial changes
- Consistent margin application across send, receive, and settlement
Agency & Provider Banking
Float, credit & settlement visibility
Treat agent and provider funding as part of the platform — not a spreadsheet beside it.
- Agency float accounts, deposits, ledgers, and funding history
- Provider holdings, positions, and trading P&L visibility
- Credit limits and credit-gated sending when float is insufficient
- Overdraft controls and pending credit workflows
- Simple or multi-currency banking modes
- Financial period open, close, and lock for accounting discipline
Compliance & AML
Rules, screening, cases & filings in one workflow
SoftRemit is built for BSA/AML reality — configurable rules, explainable decisions, and investigation tooling your compliance officers can own.
Explore compliance in depthConfigurable compliance rules engine with actions, messages, and required documents
OFAC / sanctions screening with phonetic and similar-name detection
Alert queues with severity, SLA, resolve, and escalate paths
Case management with linked transactions, documents, notes, and review boards
SAR and CTR filing workflows with regulatory calendar support
Sender and agent risk matrices, geographic risk, and similar-receiver screening
Dynamic document requirements by destination, amount, or risk
AI Capabilities
Intelligence inside the remittance workflow
SoftRemit embeds AI into BSA/AML operations — copilot, risk scoring, triage, and investigation assist — with officer control and exam-ready auditability.
Compliance Copilot
Ask questions in context of a transaction, sender, or case — and get grounded answers without switching tools.
Transaction Risk Assessment
AI risk scores and rationale on each transaction, with officer feedback loops to improve calibration.
Investigation Agent & Memos
Run multi-step investigations that assemble activity, evidence, and typology matches into reviewable memos.
Alert Triage
Prioritize and recommend dispositions on alerts in shadow or live mode — always with human oversight.
SAR Narrative Assist
Generate editable WHO / WHAT / WHEN / WHERE / WHY narratives to accelerate filing quality.
Typology Library
Structured ML/TF pattern library calibrated for remittance corridors, including diaspora traffic.
Model Governance
Visibility into model usage, performance, and oversight — built for examiners, not just operators.
AI Audit Trail
Cryptographically auditable AI outputs so every recommendation remains explainable and reviewable.
Reporting & Analytics
Oversight for ops, finance, compliance & leadership
Operations
- Transaction volume and status
- Agent and branch performance
- Batch and payout monitoring
Finance
- Settlement and reconciliation
- Agency and provider banking reports
- Commission and margin analysis
Compliance
- Alert and case summaries
- SAR / CTR and blocked-sender history
- Audit and user activity logs
Leadership
- Executive KPI dashboards
- Customer and corridor analytics
- Exportable reports for BI tools
Platform Modules
More than send and receive
Launch Faster. Operate with Confidence.Scale Without Losing Control.
Built for regulated institutions that need transparency, governance, and operational certainty at scale. Let's talk about your deployment.