SoftRemit

Legal

Privacy Policy

How SoftRemit and its clients collect, use, and protect information across deployment models.

Last updated: Pending legal review

1. Overview

This Privacy Policy is a placeholder outline pending legal review. SoftRemit provides a configurable, white-label remittance operations platform to money transfer operators, exchange houses, banks, and regulated financial institutions (our "Clients"). Data handling obligations vary by Client, deployment model (Cloud, On-Premises, or Hybrid), and jurisdiction.

2. Information We Process

Depending on deployment configuration, SoftRemit or our Clients may process identity verification data, transaction records, compliance screening results, and operational/agent data necessary to run KYC, AML, sanctions screening, and remittance processing workflows.

3. Data Residency & Deployment

SoftRemit supports Cloud, On-Premises, and Hybrid deployment models. Data residency, retention periods, and processing locations are configured per Client and per jurisdiction to align with local regulatory requirements.

4. Security

SoftRemit employs end-to-end encryption (AES-256 at rest, TLS 1.3 in transit), role-based access control, continuous monitoring, and regular third-party penetration testing across supported deployment models.

5. Contact

This page is a template pending finalization with legal counsel. Do not rely on this document as a complete or binding privacy policy until reviewed and approved.

Questions about this policy? Contact us at legal@softremit.com.